Returns & Exchanges

At J Hewit & Sons, we take pride in the quality of our craftsmanship and materials. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team with your order number and details of the item you wish to return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring they are in unused and resalable condition to avoid any restocking fees.

• 3.
  Ship the Item

  Affix the provided return label or use a trackable shipping service to send the package back to our warehouse facility.

• 4.
  Refund Processing

  Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.